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Posts Tagged ‘fraud’

Photo: Neal’s Yard Dairy/Instagram.
London-based distributor Neal’s Yard Dairy announced recently on Instagram that it was “the victim of a sophisticated fraud” involving high-value cheddar cheese.

You really don’t want to get mixed up with people who are intense about cheese. Years ago, when I was a member of Cheese Lovers International, I crossed knives with the highly emotional founder, whose name I no longer recall. To compensate for something I once complained about, he told me he would give me a discount on every order for my life. Unfortunately, his staff had no way of knowing about my discount. Explaining got to be too much work.

Rachel Treisman and Juliana Kim have a great cheese story at National Public Radio.

“Authorities in London have arrested a 63-year-old man in connection with the cheese heist of 2024, in which tens of thousands of pounds of high-value cheddar were stolen from a major distributor. ..

“ ‘The man was taken to a south London police station where he was questioned. He has since been bailed pending further enquiries,’ a police spokesperson said.

“Over the past week, the British artisanal cheese community has been reeling after Neal’s Yard Dairy announced it had been the ‘victim of a sophisticated fraud resulting in the loss of over £300,000 worth of clothbound Cheddar’ — the equivalent of more than $389,000.

“ ‘The theft involved a fraudulent buyer posing as a legitimate wholesale distributor for a major French retailer, with the cheese delivered before the discovery of the fraudulent identity,’ the company said.

“The thief made off with 950 wheels — over 22 metric tons, or roughly 48,500 pounds — of Hafod, Westcombe and Pitchfork cheddar. … The wheels came from three different artisan suppliers across England and Wales.

“ ‘Between them, these cheeses have won numerous awards and are amongst the most sought-after artisan cheeses in the U.K.,’ Neal’s Yard Dairy said. … The crime cuts deep: Cheddar, which originated in a village by the same name in Somerset, England, is the best-selling cheese in the U.K. and a big source of national pride.

“Last week, British celebrity chef Jamie Oliver explained in an Instagram video that there is ‘only a small handful of real cheddar cheese makers in the world,’ and that’s where the stolen cheese came from. …

“Neal’s Yard Dairy is shouldering the cost of the crime, having already paid the artisan cheesemakers in full. The company says it is now taking steps to ensure its own financial stability. …

“Tom Calver with the cheesemaker Westcombe says they were led to believe they were sending their products to France via Neal’s Yard Dairy.

“ ‘These guys … basically impersonated a wholesaler-slash-customer, quite a large retailer over in France,’ he said in an Instagram video, showing a row of empty shelves and noting he had posted excitedly about the 10-ton order just weeks earlier. ‘It was a hoax, it was theft, it was fraud. I mean, it’s nuts.’

“Patrick Holden, whose Hafod Welsh cheddar was taken, told the BBC … he believes they may be trying to sell it in the Middle East or Russia, ‘because people won’t ask questions there.’

“ ‘I think if they tried to sell it closer to home they’d find it difficult,’ he said, naming North America and Australia as examples. ‘Because the international artisan community is very connected.’ …

“Neal’s Yard Dairy is asking its ‘esteemed community of cheesemongers around the world’ to keep an eye out for the cheese and contact them if they are offered or receive any suspicious deals — especially clothbound cheddars of certain weights (10 kg and 24 kg) with the tags detached. …

“ ‘Because we can potentially trace it back — hopefully, maybe, I don’t know.’ “

I have one more question: Where was Ratatouille at the time of the crime?

More at NPR, here.

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Supporters Save Bookshop

Book lovers saved an indy shop in Detroit.

When a community really loves a threatened business, people will pull together to help it survive. Where I live, we had a flash mob event that kept one business going several more years. But it’s up to the owners after that.

Sydney Page reports at the Washington Post, “A small bookstore opened in Detroit just over a year ago, and as a locally owned business, 27th Letter Books had to keep a close eye on its finances. The owners were pleased when they started getting large online orders for textbooks from a new customer.

“ ‘The name they provided matched with a professor,’ said Erin Pineda, 31, who co-owns the bookstore with her husband, Drew, and another couple, Jazmine Cooper and Jake Spease. ‘As a new business, we were trying to build a relationship with someone we thought was a customer.’

“The individual placed several different orders, amounting to $35,000 worth of medical and engineering textbooks, each costing between $100 and $200. Then, in late May, staff received a notification from the store’s merchant service provider, flagging a credit card the person used as fraudulent.

“The bookstore co-owners went through the individual’s purchases — all of which were shipped to the same address outside Michigan — and quickly realized that the person had placed every past order using a stolen credit card, as well.

“ ‘That’s when we started to consider closing,’ said Cooper, 28.

“They contacted law enforcement, their insurance provider and different banks, hoping for a reprieve from the serious financial toll they knew the scam would take on their small company. The cost, they were told, would probably fall entirely on them — which would put them out of business.

“ ‘We heard we were unlikely to get any funds back,’ Erin Pineda said, adding that she and the co-owners spent several weeks trying to remedy the situation, but only hit dead ends. …

“The textbooks were shipped outside the state, which further complicated the matter from a legal standpoint.

When merchants are victims of credit card fraud, liability usually falls on the merchant or the credit card company, depending on the circumstance. Often, the merchant is accountable for covering fraudulent online transactions.

“As a relatively new and fragile business, 27th Letter Books was left with only two options: shut down or seek support.

“ ‘We realized we needed to ask for help,’ Erin Pineda said.

The store co-owners started a GoFundMe campaign, and within 10 days, they surpassed their goal of $35,000. They were stunned by the generosity

“ ‘We’re just blown away by how the community responded and lifted us up in a really difficult situation,’ Erin Pineda said. ‘It was incredible.’

“ ‘The response was not only overwhelming because of the amount, but also because it was so quick,’ Cooper said. ‘I felt that the community really wanted us as part of their community. It was just affirming to me that what we’re doing is worth it.’

“The bookstore emphasizes inclusivity and offers a diverse selection of literature. It also hosts events that aim to bring the community together. … The store runs story-time sessions for children on Saturdays, as well as book club meetings and open mic nights. Additionally, local authors and artists showcase their work.

“Nicole Miazgowicz is one such artist. She had a solo show at the bookstore in April.

“ ‘They just bring so much to the community, and I’ve been really impressed by their kindness and openness,’ said Miazgowicz, 38. ‘It’s kind of like a little family that I’ve found in the community here.’ …

“Miazgowicz held an auction of some of her artwork and donated the proceeds — which totaled $425 — to 27th Letter Books….

“Hank Moon, a Detroit resident, is also a fan of the bookstore. When he found out that it could be closing, he contributed to the campaign and spread the word on social media, encouraging others to do the same. …

“ ‘Yes, they are a bookstore, but they’re a lot more than that,’ he said. ‘It is an incredible community space, and they work really hard to bring in books for a diverse audience of people.’

“More than 400 people contributed to the cause, most of whom live locally, the store owners said. Along with the much-needed funds, messages of support poured in, too.

“Our community needs more businesses like yours. Thank you for all that you do,” commented someone who contributed $200.

The store owners said they are touched by their community’s support and more motivated than ever to keep their doors open.

“ ‘It’s wonderful that people are willing to pay it forward because of what they’ve seen us provide to the community,’ Erin Pineda said. ‘It creates a beautiful reciprocity of gratitude between the people there in our neighborhood and us as a business, and a team of four people who care deeply about southwest Detroit.’

“With the help of their community, 27th Letter Books was able to recoup its losses and remain open. The owners are implementing new procedures to prevent future fraudulent activity.

“Beyond further securing their business and staving off scammers, the owners said they learned another valuable lesson.

“ ‘I would tell other small businesses not to be afraid to reach out to their community,’ Cooper said. ‘They will fight for what they want.’ “

More at the Post, here.

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