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Posts Tagged ‘social work’

Photo: Leila Navidi/Star Tribune
Kate Coleman, outreach coordinator at the Minneapolis Central Library, met with Byron Brooks about his housing issues.

Ever since the Ferguson, Missouri, library created a safe zone for residents during the 2014 riots, my eyes have been opened to the range of services that contemporary libraries offer the public.

In Minneapolis, for example, one library branch has a social worker who focuses on helping homeless patrons find resources.

Haley Hansen at the Star Tribune reports, “Kate Coleman worked with nearly 500 homeless people at Minneapolis Central Library last year … as part of a yearslong effort by the Hennepin County Library system to better help the homeless connect with tools and resources in the area. …

“Coleman’s position allows the library to be more than just a basic reference point for help. She said the full-time role fits in with the library’s overall mission of connecting all parts of the community with help and information. …

“Coleman works for St. Stephen’s Human Services, a nonprofit whose mission is to end homelessness. Her position is funded by Hennepin County’s human services and public health department and the Downtown Council. …

” ‘I think the library allows people to feel human and to just feel like they can comfortably be themselves when they’re here,’ she said. … ‘It’s my job to always keep up with what’s available and stay connected with those other community service providers.’ …

“Coleman asks [clients] about income, disability diagnoses and the length of time they’ve been homeless to help connect them with the services that best fit their needs.”

I suspect that people who are down on their luck may also be treated more courteously at libraries than at overwhelmed social service agencies. I hope the libraries never get overwhelmed.

More at the Star Tribune, here.

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