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Posts Tagged ‘mcdonald’s’

Of the various articles written recently about the elderly Koreans hanging out in a McDonald’s in Queens, the one I liked best and learned the most from was Michael Kimmelman’s at the NY Times. He asks an intriguing question.

“Why that McDonald’s?

“The kerfuffle started when word spread that the police were repeatedly evicting elderly Korean patrons from a McDonald’s in Queens. The Koreans have been milking their stays over $1.09 coffees, violating the restaurant’s 20-minute dining limit. The news made headlines as far away as Seoul. Last week, Ron Kim, a New York State assemblyman, brokered a détente: The restaurant promised not to call the police if the Koreans made room during crowded peak hours.

“Still, the question remains. The McDonald’s at issue occupies the corner of Parsons and Northern Boulevards, in Flushing. A Burger King is two blocks away. There are scores of fast-food outlets, bakeries and cafes near Main Street, a half-mile away

“So, in the vein of the urban sociologist William H. Whyte, who helped design better cities by watching how people use spaces, I spent some time in Flushing. What I found reinforced basic lessons about architecture, street life and aging neighborhoods.” Read it all.

My key takeaways: older people, especially those with canes, think two blocks from home is OK, but not four; elderly people like picture windows and a busy street corner with a constantly changing scene; they like looking in to see if people like them are inside (the McDonald’s on Main Street has older Chinese, not Koreans); they like little nooks where a group can gather comfortably.

As a longtime booster of walkable communities, I find it all makes perfect sense. If such naturally occurring communities continue to appear, perhaps they should be encouraged, with some kind of compensation for the business owner. What if the city redirected some money for senior programs to a business that provided space in downtimes? Crazy?

My husband frequents a coffee shop group where folks hang out but not all day. That group has had its differences with the proprietor, goodness knows. There ought to be ways to make everyone happy.

Photo: Damon Winter/The New York Times
Picture windows, lively traffic and easy access for the elderly: the McDonald’s at Northern and Parsons Boulevards in Queens.

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Around the country, generous people have been “paying it forward”– doing a good deed for someone else that was done for them.

Only in this case, it’s more backward than forward because it involves paying for whatever the person behind you at the drive-thru has ordered. It’s become surprisingly widespread, according to Kate Murphy, writing at the NY Times today.

“If you place an order at the Chick-fil-A drive-through off Highway 46 in New Braunfels, Tex., it’s not unusual for the driver of the car in front of you to pay for your meal in the time it took you to holler into the intercom and pull around for pickup. …

“You could chalk it up to Southern hospitality or small town charm. But it’s just as likely the preceding car will pick up your tab at a Dunkin’ Donuts drive-through in Detroit or a McDonald’s drive-through in Fargo, N.D. Drive-through generosity is happening across America and parts of Canada, sometimes resulting in unbroken chains of hundreds of cars paying in turn for the person behind them.

“Perhaps the largest outbreak of drive-through generosity occurred last December at a Tim Hortons in Winnipeg, Manitoba, when 228 consecutive cars paid it forward. A string of 67 cars paid it forward in April at a Chick-fil-A in Houston. And then a Heav’nly Donuts location in Amesbury, Mass., had a good-will train of 55 cars last July.” More.

I love the idea, but I think I missed something. Do you give the order taker an extra $20 and get the change when you pick up your meal at the next window? Or does the cost of the stranger’s meal have to go on your credit or debit card?

Photo: Wikimedia Commons
Drive-thru food outlet

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Remember all the talk-show ridicule of the woman who sued McDonald’s and won big bucks for coffee that was too hot? Well, it turns out she was sitting still, she was badly burned, and McDonald’s had failed to correct the scalding temperature in spite of 700 complaints.

Now attorney Susan Saladoff, who believes that the tort-reform posse was defining the tone of the discussion, has made a movie countering the frivolous-lawsuits-run-amok mantra. She argues persuasively that lawsuits like the one in Hot Coffee protect the little guy from corporations run amok.

A review at American Prospect says, “no matter how many times the suit was used in Jay Leno monologues there was nothing funny about it. Liebeck [the complainant] was not careless, but spilled the coffee when she, as a passenger in a parked car, took the lid off the cup. The spill did not cause a trivial injury, but severe burns that required multiple operations and skin grafts to treat. McDonald’s, which served its coffee at 180 degrees [your home coffee maker is at 135 degrees], had received more than 700 complaints from customers, constituting a clear warning, but it nonetheless required its franchises to serve it at that temperature without warning customers.”

Stella Liebeck sued only after the medical bills overwhelmed her. Little of the settlement was left her after costs, and she didn’t live long to enjoy it.

More comments at AndrewSullivan.com.

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